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© PET & ME      

PRIVACY POLICY

We know that you care about your personal data and how it is used, and we want you to trust that PET & ME uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

 

WHY DO WE USE YOUR PERSONAL DATA?
We  will use your personal data to manage your purchase online at PET & ME by processing your orders via our online services and send you notifications of delivery status or in the event of any problems with the delivery of your items. We will use your personal data to manage your payments. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

WHAT TYPES OF PERSONAL DATA DO WE PROCESS?
We will process following categories of personal data: 
* contact information such as name, address, e-mail address and telephone number
* payment information and payment history
* order information

 

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service 

Google analytics:Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at


Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. 
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

 

Examples of Cookies we use:
•    Session Cookies. We use Session Cookies to operate our Service.
•    Security Cookies. We use Security Cookies for security purposes.

SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SERVICE PROVIDERS
We may employ third party companies and individuals to facilitate our Service ("Service Providers") Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above in connection with the delivery of your order. Payment service providers for your payment. 
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Estonia and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

Contact Us
If you have any questions about this Privacy Policy, please contact us by email: info@petandme.ee or by website: www.petandme.ee/contact


 

ISIKUANDMETE TÖÖTLEMINE

Me teame, et sa hoolid oma isiklikest andmetest ja sellest, kuidas neid kasutatakse. Oleme kirja pannud, milliseid andmeid PET & ME kogu ja kuidas neid kasutab. 

 

MIKS ME KASUTAME SINU ISIKLIKKE ANDMEID?

Isikuandmed on andmed, mis on isikute poolt antud vabatahtlikult ning mida PET & ME kogub teenuste pakkumisel ja osutamisel, sh tehingute tegemine kliendiga ning kaupade tarne. Isikuandmeid võidakse kasutada ka otseturunduslikel eesmärkidel (e-maili uudiskirjad), kui klient on selleks nõusoleku andnud. 
Kui Sa külastad meie veebilehte, siis saame automaatselt ka teie arvuti (IP) aadressi, mis aitab meil saada teavet Sinu brauseri ja operatsioonisüsteemi kohta.

MILLISEID ANDMEID ME KOGUME?
Vastavateks andmeteks võivad olla:

*kontaktandmed nagu isiku ees- ja perekonnanimi, aadress, e-posti aadress ja telefon.

*maksetega seotud informatsioon ja ajalugu

*tellimuse info

Kogutud isikuandmete kasutatakse pooltevahelise tehingu teostamisel, sh kaupade tarne.

 

Kaardiandmete küsimisel kasutatakse turvalist SSL andmesidet, ja MasterCard SecureCode ning Verified by Visa turvasüsteeme.

 

PET & ME sisestatud kaardi andmeid ei näe. Tehingu tegemiseks suunatakse kaardi valdaja Braintree Payments (PayPal (Europe) S.a.r.l. et Cie, S.C.A.) turvalisesse keskkonda. Maksmise hetkel toimub kaardi valdaja kaardiandmete sisestus kaardi valdaja poolt Braintree serveris paiknevasse andmebaasi ning andmeid säilitatakse samuti Braintrees paiknevas serveris.

 

Isikuandmeid, mis on vajalikud kauba vahendamiseks kliendile, edastatakse kulleriteenust osutavaile ettevõtteile.

 

PET & ME  ei levita, edasta, muuda ega kasuta mõnel muul mitte ettenähtud viisil talle usaldatud isikuandmeid, välja arvatud juhul, kui kliendiga on vastav kokkulepe või kui info avaldamise vajadus tuleneb Eesti Vabariigi seadusandlusest.

 

Kliendi õigused

Kliendil on igal ajal õigus küsida koopiat andmetest, mida PET & ME tema kohta on kogunud, samuti nõuda oma isikuandmete muutmist või kustutamist.

 

Klient, kes soovib enda andmete kustutamist, saab seda igal ajal taotleda, kirjutades aadressil info@petandme.ee 

 

ISIKUANDMETE KAITSE JA TURVALISUS

Kõiki kliendiga tehingute tegemisel PET & MEle  teatavaks saanud kliendi isikuandmeid käsitletakse kui konfidentsiaalset infot.

 

Ligipääs kliendi isikuandmetele on ainult selleks volitatud osapooltel, kes osutavad PET & MEle teenuseid (nt serveri- ja pilveteenuse pakkujad; posti- ja transpordiettevõtted) ja kes on kohustunud hoidma jagatud teavet konfidentsiaalsena. 

 

ISIKUANDMETE SÄILITAMINE

PET & ME säilitab kliendi isikuandmeid kuni see on vajalik nende kogumise eesmärgi täitmiseks, PET & ME õiguste kaitsmiseks ning kuni see on õigusaktide kohaselt nõutud.

 

ISIKUSTAMATA ANDMETE KOGUMINE JA KÄSITLEMINE

Isikustamata andmed on andmed, mida ei saa otseselt siduda ühe kindla isikuga (vanus, sugu, elukoht). PET & ME kasutab oma veebilehel www.petandme.ee küpsiseid (cookies), mille funktsioon on üldise statistika kogumine veebilehe liikluse kohta. PET & ME ei jälgi individuaalsete inimeste käitumist ja liikumist veebilehel.

 

Veebilehe kasutajal on õigus küpsiste kasutamine ära keelata. Vastava soovi korral tuleb muuta oma veebilehitseja seadeid.

LINGID

Meie lehel võib olla linke, mis võivad suunata Sind PET & ME lehelt välja (nt. sotsiaalmeedia lingid). Me ei vastuta muude saitide privaatsuspõhimõtete eest ja julgustame teid lugema nende privaatsusavaldusi.

 

ISIKUANDMETE TÖÖTLEMISE ÜLDPÕHIMÕTETE MUUTMINE

PET & MEle oma andmeid edastades ja PET & ME veebilehte kasutama asudes on klient tutvunud PET & ME isikuandmete töötlemise üldpõhimõtetega ja nendega nõustunud. PET & ME jätab endale õiguse käesolevaid üldpõhimõtteid muuta. Vastav teade postitatakse PET & ME kodulehele ja kehtivad isikuandmete töötlemise üldpõhimõtted on alati kättesaadavad PET & ME veebilehel 

Kontakt

Kõikide tekkivate küsimustega palume pöörduda PET & ME poole e-posti aadressil info@petandme.ee